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Refund and Returns Policy

Thank you for your purchase. I hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it for a full refund or an exchange. Please see below for more information on the return policy.

Returns

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new condition, in original condition.

Return Process

To return an item, please email julie@italisvital.info . Place the item securely in its packaging and mail your return to the address provided. Please note, you will be responsible for all return shipping charges. It is strongly recommended that you use a trackable method to mail your return.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least fourteen (14) days from the receipt of your item to process your return or exchange. You will be notified by email when your return has been processed.

Exceptions

For defective or damaged products, please contact me by email to process a refund or exchange.

Questions

If you have any questions concerning our return policy, please contact us at: julie@italisvital.info.

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